Production Support + Teleservice
CHIRON helps you to constantly achieve the optimum
Your needs are changing; technological innovations offer the opportunity to modernize your existing CNC machining center: CHIRON's Production Support of helps you at all times to achieve the optimum.
We accompany and continually optimize your production processes
Our application specialists analyze existing programs, check production processes, and work out the optimum strategy together with you. Constant control and accompaniment during the process, and precisely planned and executed "pit stops" will help you get ahead of the competition and ensure your success.
Thanks to the intensive and trusting cooperation with our customers, we are able to achieve agreed-upon production goals such as number of pieces and quality quickly and successfully.
The advantages of CHIRON's Production Support:
- Reduction of cycle time due to the use of the latest technology
- Integration of the latest software
- Manufacturing sample parts before and after upgrading hardware and software
Teleservice around the world and around the clock: The CHIRON malfunction management
For the fastest possible support from CHIRON, all you have to do is press a button on your machine control in order to establish a secure Internet connection between your machining center and CHIRON Service. Within a matter of seconds, our system finds and updates a detailed image of the state of your machine tool.
Advantages of the global fault management of CHIRON:
- Support anywhere in the world even without a service technician having to travel to you
- Malfunctions are localized more quickly, resources are used optimally, and, consequently, costs are reduced
- Through the notification service, breakdowns are immediately detected and reported to the persons concerned via SMS or e-mail
- With diagnostic tools, maintenance measures are defined depending on the state of the machine