From integrated machining processes to teleservice

In the event of malfunction, the machine automatically sends a qualified error message (e-mail) about the machine condition to the customer‘s maintenance unit as well as the CHIRON hotline. In addition, with the consent of the operator, a direct connection to the machine control can be established in order to provide online support to the customer.

If you need the fastest possible support from CHIRON, all you have to do is press a button on your machine control in order to establish a secure (and encrypted) Internet connection between your machining center and CHIRON Service. Within a matter of seconds, RemoteLine finds and updates a detailed image of the state of your machine tool. Error messages from the machine are sent directly to maintenance by SMS or e-mail so that they can be acted on quickly.

Around the world and around the clock.


  • 增加机床的可用率,最大程度地减少停机时间
  • 通过专业人员的直接支持,快速获得解决方案
  • 使用便携式设备接收数据和机床状况信息
  • 无需现场维修技术人员就可排除故障
  • 诊断方案满足您的需求
  • 实时监控关键部件(可选)
  • 由西门子提供技术支持的最高数据安全性

所有信息均可下载 Remoteline.pdf (2.02 MB)


REMOTELine– 通讯顺畅、快速、精密、高效

在去数字化工厂的路途中,RemoteLine 提供安全可靠和基于网络的远程服务。机床与巨浪服务部之间的高效通讯为您的生产开启了全新的可能性。



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